Terms of Use Bra Smartheater App

Last updated: 01/06/2026

Welcome to the Beha Smartheater App. This app has been developed to make operating your Beha heating devices simple, safe, and user-friendly.

By using the Beha Smartheater App, you agree to these terms of use and our privacy policy.

1. About the service

The Beha Smartheater App and the associated cloud environment are provided by:

Beha Elektro AS
Evjeløkka 3
1661 Rolvsøy, Norway
Email: service@beha.no
Website: www.beha.no

The app uses a secure cloud platform that allows your Bra devices to be managed and monitored remotely.

This agreement is concluded between you as the user of the app and Beha Elektro AS as the service provider.

2. Correct use of the app

When using the Beha Smartheater App, we expect you to:

• Complies with applicable laws and regulations.
• The app and devices are used according to the manuals and instructions.
• Does not make any changes to the software or hardware that have not been approved by Beha.
• Does not attempt to hack, manipulate, or misuse the app, cloud environment, or devices.
• No software decompiles, reverse engineers, or copies.

You are personally responsible for all activities that take place via your account.

3. Updates and changes

App updates and terms and conditions

We may modify these Terms of Use, the Privacy Policy, or the functionalities of the app from time to time.

When important changes occur, you will be informed about them when you open the app.

Software and hardware updates

To improve the safety, reliability, and performance of our products, Beha may perform updates on connected devices.

These updates may contain security improvements, bug fixes, or new features.

4. Availability of the service

We strive to keep the app and cloud services available as reliably as possible.

Although we make every effort to prevent disruptions, technical problems, maintenance work, or external circumstances may temporarily affect the availability of the service.

If a malfunction occurs, we will try to resolve it as soon as possible.

Your heating devices can always be operated locally and manually, even when the cloud service is temporarily unavailable.

5. Liability

Beha Elektro AS cannot be held liable for direct or indirect damage arising from:

• Temporary interruptions of the app or cloud service;
• Technical malfunctions;
• Internet or network problems;
• Incorrect use of the app or connected devices;
• Circumstances beyond the reasonable control of Beha.

This restriction applies to the extent permitted by law.

6. Privacy and personal data

Beha Elektro AS processes personal data in accordance with applicable privacy legislation.

You can find more information about what data is collected and how it is processed in our Privacy Policy.

For questions about privacy, you can contact us via:

service@beha.no

7. Termination of your account

By yourself

You can stop using the app at any time by deleting it.

If you wish to completely delete your account, you can do so via:

Settings → Delete account

After the deletion of your account, your personal data will be processed in accordance with our privacy policy.

By Beha Elektro AS

Beha Elektro AS may terminate your account when:

• These terms of use are being violated;
• The app is used for illegal activities;
• Abuse or unauthorized access is established.

8. Contact

Do you have any questions about the Beha Smartheater App or these terms of use?

Then please contact us:

Beha Elektro AS
Evjeløkka 3
1661 Rolvsøy, Norway

Email: service@beha.no
Website: www.beha.no

By using the Beha Smartheater App, you confirm that you have read, understood, and accepted these terms of use.